Guest Experience · Food Reviewer

Know what guests really think of every dish.

A QR-based dining feedback system that lets guests rate meals in real time — giving your F&B team actionable insight per dish, per outlet, instead of a vague post-stay survey score.

Restaurant table QR code stand with a phone showing the Food Reviewer rating screen
How It Works

Feedback captured while the meal is still fresh.

A simple scan-and-rate flow guests can complete in under a minute, with results reaching your team immediately.

01 — SCAN

QR code at table or tray

Guests scan a code on the table, tray, or receipt to open a quick rating form — no app download required.

02 — RATE

Dish-level feedback

Guests rate specific dishes and service, not just the meal in general, so you know exactly what worked.

03 — ROUTE

Real-time alerts

Low ratings or complaints trigger an immediate alert to the kitchen or F&B manager while there's still time to act.

04 — REPORT

Trend reporting

Dashboards show which dishes and outlets perform well or need attention, tracked over time.

Where It's Used

Wherever guests eat on your property.

Hotel Restaurants & Room Service

Table and tray QR codes capture feedback on every dish served, in-house or delivered to the room.

Hospital Cafeterias & Patient Meals

Track satisfaction with patient meal service separately from staff and visitor cafeteria feedback.

Banquet & Event Catering

Get real-time signal during large events, when problems need fixing before the next seating.

Guest rating individual dishes on a phone in a hotel lounge, with a QR code plaque on the table
What's Included

Feedback built around dishes, not just star ratings.

  • QR code generation per table, tray, or outlet.
  • Guest-facing rating form — no app download required.
  • Real-time alerts for low scores or complaints.
  • Dish- and outlet-level performance reporting.
  • Integration support with kitchen or F&B workflows.

Ready to hear from your guests in real time?

Tell us about your outlets and service style — we'll set up a feedback flow that fits your kitchen.